Contact UsBy phone:
1-800-715-3199We are available to answer your call between 8:30a.m. and 4p.m. Pacific time. If we don't answer right away, please leave us a message. We regularly check voice mail and are able to return most calls the same business day.
By standard mail:
CareGifting
PO Box 15543
Seattle, WA 98115
customersupport@caregifting.comShipping Information:
Shipping charges include complimentary gift wrapping and gift messaging. Orders received by 1pm Pacific time ship the same business day. We ship from Seattle, WA and our shipping partner is FedEx. We offer a number of shipping options.
Standard ground shipping ($9.99):
West Coast locations: 1-3 business days
MidWest to eastern NY and PA, West Virginia, Tennessee and Mississippi: 4 business days
East Coast: 5 business days
3 day ($17.99) by the 3rd business day following order fulfillment
2 day ($26.99) by the 2nd business day
Overnight shipping ($49.99) arrives the next business day
Tax Information
CareGifting orders are taxable within Washington state. If tax is due, it will be included with your order total at checkout. Orders shipped outside of Washington are not taxable.
Refund, Returns and Cancellation Policies:
Refunds and returns are provided for new, unused merchandise. Simply contact us for a return shipping label. Once the item arrives back at our store we will credit your card for the item amount (sorry, we cannot refund the original shipping charge).
Frequently Asked Questions:
Q: Do you deliver to hospitals and nursing homes?
Yes. For hospital orders we recommend selecting expedited delivery at checkout - either overnight, 2 or 3 day depending on how long the person is expected to be in the hospital. If you aren't sure how long the person will be staying in the hospital, it's a good idea to ship to the person's home address or to someone nearby who can take the gift to the hospital when they visit. If the gift arrives at the hospital after the patient has been discharged, a $10 FedEx forwarding fee is charged to forward the gift to a second address.
Q: Do I have to register with PayPal to pay for my order?
No. PayPal is our credit card processor and does not require registration. You are welcome to use your PayPal account, or simply click 'Continue' at the bottom of the checkout screen and enter your credit card information without registering for Paypal. We accept Visa, Mastercard and American Express.
Q: Can I include a gift message?
Yes. At checkout, you will be prompted to enter a personalized gift message. Your message will be printed on a beautiful vellum tag and inserted into a signature CareGifting card.
Q: Is gift wrapping included?
Yes. All of our orders are shipped gift-wrapped. Our gift collections include a custom gift bag. If you decide to build your own gift by adding individual items to the shopping cart, you can also select a gift tote or gift bag to hold the items by clicking on the 'totes and bags' link from the left side navigation menu. If you decide not to include a gift bag, don't worry. Your items will be beautifully packaged and nestled inside the box for shipping.
Q: What’s the difference between a CareGifting Collection and a typical get well gift basket or flowers? Traditional get well gift baskets are almost solely focused on salty food with loads of carbs and sugar. People who are healing often can’t tolerate the carbohydrates, salt and artificial ingredients that are usually in these gift baskets. Flowers, also a traditional gift, aren’t proactive — the patient can’t actually use them to help the healing process. They can also set off allergic reactions. CareGifting is dedicated to providing a unique twist on the gift basket by offering gift bags and products that recipients can actually use to assist in comfort and healing such as:
• Natural balm for dry lips that often result from pain medications, chemotherapy and dehydration
• Water bottle with non-skid gripping band and built-in straw, to assist with hydration
• A journal and pen to take along to doctor’s appointments to take notes or track medication schedules
• Bamboo, soy and other innovative natural textiles that are pesticide-free
The products are pure, natural and when possible, organic. The collections are mindful of allopathic and naturopathic healing protocols, and food items are selected to be sensitive to the recipient’s dietary needs.
If you have special instructions for your order, such as allergy information or dietary restrictions, you can let us know by typing a message in the 'Comments' field at check-out.
CareGifting offers a unique twist on the traditional get well gift basket. We focus on natural products, organic whenever possible, that help promote healing and send your proactive message of comfort and care. Our mission is to help our customers connect with a loved one, friend or colleague during a health challenge by taking get well gifts, cancer gifts and sympathy gifts to a new practical and meaningful level.
Customer favorites:
After surgery get well gift Includes a microbead pillow, snack items, lotion, gift bag and your best wishes for a quick recovery
Get Well Gift Prometheus Collection Our most basic get well gift collection and a popular choice for any get well situation. Includes bamboo socks, organic sleep balm, journal, cold beverage container and more.
Microbead Squish Pillows A squishy pillow is a fun and practical hospital gift, after surgery gift, gift for a cancer patient, or for providing comfort in a wheelchair.
Gifts for Cancer Patients Our gifts for cancer patients are specially designed with cancer treatment in mind. Choose a unique, natural and uplifting cancer gift that will help send your message of comfort and care.
Organic Mom and Baby Gifts Forget the flowers and chocolates. Send her something she will really use with an organic new mom and baby gift.
Sympathy Gifts Send a meaningful, comforting sympathy gift to express your care for a friend at a time of loss.
Heat Therapy Gifts Choose from our selection of warming shoulder wraps, body wraps and cute stuffed animals infused with light aromatherapy. Popular with adults and kids alike.
Shipping Information Gift orders received by 1pm Pacific time ship the same business day to all 50 US states. Multiple shipping options are available at checkout for your gift delivery including ground, 3 day saver, 2nd day air and overnight service. Seattle area delivery available.